Effective Date: 11/2025
1. Introduction
Welcome to EyeCandi (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to these Terms. If you do not agree, please do not use our website.
2. Use of Our Website
You agree to use our site only for lawful purposes and in accordance with these Terms.
You may not:
- Use our site to engage in fraud, spam, or any illegal activity.
- Copy, distribute, or exploit any part of the website or its content without permission.
- Interfere with the website’s functionality or security.
We reserve the right to suspend or terminate access for users who violate these Terms.
3. Product Information & Availability
We strive to ensure all products and descriptions are accurate; however, occasional errors may occur.
- Product colors may vary slightly due to lighting or screen resolution.
- We reserve the right to limit quantities or discontinue any product at any time without notice.
- All prices are listed in USD and are subject to change without notice.
4. Orders & Payments
When you make a purchase, you agree that:
- You are providing accurate and complete information.
- All payments are authorized and valid.
- Orders may be canceled or refused if fraudulent or suspicious activity is detected.
We accept secure payment methods through [Insert Payment Platforms — e.g., Shopify Payments, PayPal, Stripe].
5. Shipping & Delivery
- Processing times are typically [5-7 business days].
- Shipping times may vary based on your location and selected method.
- We are not responsible for delays caused by postal services, customs, or weather conditions.
- Once your order has shipped, we are not liable for lost or stolen packages.
For more information, please review our Shipping Policy (if applicable).
6. Returns & Refunds
Due to the personal nature of cosmetic products, all sales are final for health and hygiene reasons — unless your item arrives damaged or defective.
If you receive a damaged or incorrect order, please contact us within 7 days of delivery with your order number and photos of the issue at [[email protected]].
We’ll do our best to resolve it promptly.
7. Promotions & Discount Codes
From time to time, we may offer promotional codes or discounts.
- These codes are valid for a limited time and may have specific conditions.
- Only one code may be applied per order unless stated otherwise.
- EyeCandi reserves the right to modify or cancel promotions at any time.
8. Intellectual Property
All content on this website — including text, images, product names, branding, and designs — is the intellectual property of EyeCandi and is protected by copyright and trademark laws.
You may not reproduce, modify, or distribute our content without prior written permission.
9. Limitation of Liability
EyeCandi is not responsible for:
- Any indirect, incidental, or consequential damages resulting from your use of our website or products.
- Allergic reactions or skin sensitivities. Always check ingredients before use and perform a patch test if needed.
Our products are for external use only and not intended to diagnose, treat, or cure any medical condition.
10. Indemnification
You agree to indemnify and hold harmless EyeCandi, its owners, and affiliates from any claims, damages, or expenses arising from your use of the website, products, or violation of these Terms.
11. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your information.
12. Governing Law
These Terms are governed by the laws of the United States and the state of [Insert State, e.g., Illinois], without regard to its conflict of law principles.
13. Updates to Terms
We may update these Terms from time to time. Changes will take effect immediately upon posting on this page, with the revised “Effective Date” noted above.
14. Contact Us
For questions or concerns regarding these Terms, please contact us:
📧 Email: [[email protected]]
🌐 Website: [WWW.EyeCandiMinkLashes.Bigcartel.com]